We employ talented individuals.
PARTS REPRESENTATIVE - LAKE CHARLES, LA
SUMMARY OF JOB
Supports and assists the parts department through assisting customers, and other various tasks given by the Corporate Parts Manager.
-Receives and responds to incoming calls for parts sales as well as dealing with walk in customers using professional customer service skills
-Receives and responds to quote requests from customers via phone, fax, or email
-Set up/update of part item cards
-Prepare parts quotes for customers
-Prepare purchase orders to submit to vendors via online, fax, or email
-Prepare sales orders for customers
-Work with vendors to insure parts are purchased at the best possible price
-Will be responsible at times to ship out parts to customers or for branch transfers
-Will be cross-trained to order, post, and pull parts for service orders
-Assists in maintaining neat and orderly parts stock area
-Other duties as the situation warrants or as required or requested by Parts Manager
KNOWLEDGE: Must be proficient in MS Office including Word, Excel and Outlook. Must also be able to learn Scott-Macon Equipment's inventory system.
INTERPERSONAL COMMUNICATION: Must be able to effectively interact with customers and employees at Scott-Macon Equipment.
CONFIDENTIAL AND SENSITIVE INFORMATION: Maintains confidential customer account information.
FINANCIAL ACCOUNTABILITY: Uses company supplies and equipment. Protects company assets. Assists with determining accuracy of purchase orders from customers.
EEO: Responsible for fair and equitable treatment of people in the workplace. This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. In order to support efficient operation of Scott-Macon Equipment, employees may be asked to perform additional job duties and cross-train in other positions. Requirements are subject to possible modification to reasonably accommodate individuals with a disability.
About Our Company:
Scott-Macon Equipment is a leading crane sales, rentals, service and parts company in the gulf coast region. Started in 1973, Scott-Macon Equipment has been continually growing through the years.
At Scott-Macon Equipment, we live by the words, “When Service Matters”. In all aspects of our business, we focus on providing great service to our customers. This is due to the fact that we have talented and experienced personnel that have been with us and in the crane industry for many years. In fact, we have over 600 years of crane service experience in our company.
We are now looking to add more members to our family and continue our tradition of service excellence. We hope to hear from you all.